Amazon's new "Join the chat" feature lets you ask questions about products and receive AI-powered audio responses.

Amazon is testing short-form AI-generated audio summaries on select PDPs and has added a feature that allows shoppers to ask ...

To join the CNBC Technology Executive Council, go to cnbccouncils.com/tec From five-star raves to one-star eviscerations, Amazon product reviews can provide shoppers ...

Amazon’s Lens Live feature in its shopping app scans products via a mobile device’s camera and shows similar items via Amazon, with product information and answers to common questions through Rufus, ...

Amazon’s audio summary feature is part of the company’s broader integration of AI tools into shopping experiences. In 2023, Amazon began piloting customer review summaries which use generative AI to ...

Amazon already dominates online shopping, but now it's setting its sights even higher. With a new artificial intelligence-powered project called Starfish, the company aims to become the world's most ...