Microsoft on Tuesday, May 13, announced sweeping global layoffs affecting nearly 6,000 employees—about 3% of its total workforce—despite recently reporting strong sales and profits. Instead of ...
New CMP Research Reveals That Customer Contact Organizations Stand To Lose More Than $600,000 Annually If Attrition Is Not Properly Addressed NEW YORK and LAS VEGAS, June 19, 2023 /PRNewswire/ -- CMP ...
Key Takeaway: Unless there is a player so strong it can guarantee a win regardless of what others do, the likely outcome of multilateral war is a gradual stalemate that leads to mutual annihilation of ...
(CMP), a leading market intelligence firm for the customer management industry, announced a breakthrough Predictive Employee Attrition Model at Customer Contact Week taking place at the Caesars Forum ...