Sally Clementson was a civil servant who had paid into her pension throughout her working life. She died in January last year. Her husband, Mark, waited months following the bereavement claim without ...

Civil service pension scheme failed to pay some pensions and lump sums after transferring to a new administrator.

Outsourcing giant Capita, which since December has been managing 1.7 million public sector pensions, has failed to pay large ...

Cabinet Office Minister Nick Thomas-Symonds says the waits faced by retired civil servants are unacceptable.

Government to lend up to £10,000 to worst-affected new retirees as minister admits there is ‘unacceptable’ backlog ...

Capita has issued an update for Civil Service Pensions Scheme (CSPS) members, apologising for challenges they have ...

She was marrying the love of her life and could not stop smiling. But behind the scenes this 27-year-old bride was dealing ...

Civil Service chief operating officer Catherine Little and Capita chief executive Adolfo Hernandez have issued a joint statement on the Civil Service Pension Scheme (CSPS) – apologising for a string ...

When Rod Peers retired in November, he was eager to start this new chapter in his life by purchasing a three-bedroom property ...

Capita and the Cabinet Office have issued a joint statement acknowledging “serious issues” affecting members of the Civil Service Pension Scheme (CSPS), after widespread problems following the transfe ...

High volumes of customer calls, backlogs and complex requests blamed for shaky start to life on civil service pension scheme ...