Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

Microsoft is adding more AI-infused Dynamics 365 applications to its line-up. In addition toe the previously announced Dynamics 365 AI for Sales app, Microsoft also is introducing a Dynamics 365 AI ...