My company focuses on one product: a hosted IP phone system. Here are 10 reasons clients give as to why hosted VoIP is better than an IP PBX. My company focuses on one product: a hosted IP phone ...

More than one-third of companies (36%) have already adopted hosted VoIP services. This number will almost certainly increase as more companies become aware of this alternative to traditional phone ...

Sarah Holtrup, owner of Sarah Holtrup Insurance Agency in Indianapolis, told us she loves the flexibility of hosted voice-over-IP but can’t live with the lack of reliability and call quality. So we ...

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...

One of the more interesting aspects of going to VoIP-related trade shows is an opportunity to see the underbelly of Internet telephony. By underbelly, I don't mean the snazzy new softphones with the ...

ShoreTel, which made its mark in IP telephony by simplifying unified communications and reducing total cost of ownership, recently broke into the hosted VoIP business with the acquisition of M5.

Optus is decommissioning its Nortel-powered hosted VoIP Centrex offering in favour of a new voice module delivered over its next-generation Evolve network. The carrier's hosted VoIP solution, launched ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Hosted IP's configurations usually fit into two broad architectural categories, which center on the system in the hosted location. The first is the Class 5 Switch Architecture (source: ...

Services called IP Centrex, for want of a better name, are still sorting themselves out, and the name itself is no small part of the problem. Even if providers of hosted VoIP services scrupulously ...