We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Add Yahoo as a preferred source to see more of our stories on Google. While interacting with a challenging, toxic or negative person is a common experience, the exact definition of the descriptor ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. It’s natural for emotions like anger to arise in working relationships. The first step to ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

Professor Ryan C. Martin, Ph.D, is a leading expert in anger management and emotional wellness. He is the author of How to Deal with Angry People and Why We Get Mad: How to Use Your Anger for Positive ...

Not reacting with anger can make even the worst situations more tolerable —and fixable. When our responses are caring and ...

I spent the majority of my high school and college years as a Market Research Interviewer — i.e., telephone survey girl. And now my husband is a Customer Relations Specialist in his company’s ...

Add Yahoo as a preferred source to see more of our stories on Google. We all know someone who seems to carry a storm cloud around with them, seemingly furious at the world. While it’s tempting to ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...