OMAHA, Neb., April 3, 2019 /PRNewswire-PRWeb/ -- EPIC Connections, a leading contact center consulting and implementation services company, has been designated a NICE inContact Platinum Certified ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced the NICE inContact CXone Spring 2018 release with new capabilities to enable organizations of all sizes ...
SALT LAKE CITY, June 3, 2014 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a leader ...
CRN Test Center engineers recently evaluated UCN's inContact and were highly impressed with its built-in functionality and user-friendly GUI. Engineers were able to map standard call flow processes ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact (Nasdaq: NICE) today announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center ...
As companies grow, they need contact center solutions and applications that enable them to deliver an outstanding, cost-effective customer experience. To convince financially conservative executives ...