The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...

Security is always only as strong as the weakest link. For many years, IT security managers have realized that, more often than not, the weakest link is human. Be it the end user who inadvertently ...

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able ...