As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

• Intelligent Delivery: Knowledge assets decay rapidly without active curation. Enterprise intelligence includes self-healing ...

CHICAGO--(BUSINESS WIRE)--Mindbreeze, a leading global provider of AI-based knowledge management solutions, was recognized once again in this year's KMWorld 100 Companies Impacting Knowledge ...

Zapier reports that digital transformation reimagines business operations using technology, focusing on customer needs and cross-team collaboration.

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...

The programme conducts participatory mapping of policies and key actors across sectors and local ecosystems to integrate government entities and non-government actors and institutions (NGOs, CBOs, ...