I’ve got a pet peeve about the terms metrics and KPIs (key performance indicators). Too many people use those terms interchangeably, and while it may seem like a small thing, it drives me a little ...

RXO (NYSE: RXO), a leading provider of asset-light transportation solutions, released new, data-backed insights that compare how hundreds of supply chain experts across different industries track and ...

Decision velocity measures how quickly and effectively an organization can sense change, decide on the best course of action, ...

GXO Logistics' 2Q24 performance showed strong revenue growth and organic growth acceleration, leading to a positive outlook for the company. Macro indicators such as improving retail sales and ...

In business performance management, effectively distinguishing between key performance indicators and operating indicators is a critical challenge for many organizations. In my experience, however, ...

Once a metric is used as a goal for performance, people may change their behavior to optimize for the metric itself — which ...