Patient experience is a crucial aspect of healthcare that can significantly influence the success of health providers and practices regarding patient satisfaction and revenue. Positive experiences ...

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data ...

Self-scheduling has redefined patient access, moving beyond convenience to become a competitive advantage. It allows patients to book, reschedule, and manage appointments on their own terms, meeting ...

In a new study published by Nature, the Southern California Permanente Medical Group shares results on the Kaiser Permanente Intelligent Navigator (KPIN), a new platform using artificial intelligence ...

This year, National Patient Experience Week is observed from April 28 through May 2. This annual event celebrates and recognizes the dedication of healthcare professionals who enhance the patient ...

Patient experience platform NexHealth has banked $125 million in a series C funding round, sending its valuation to $1 billion. The startup aims to provide a seamless digital experience for patients, ...

Today’s patient wants access to information quickly, empowerment over their patient journey, and updated communication options to help them manage it all. How are providers responding? Keeping up with ...

When patients are prescribed complex therapies — like specialty drugs, cell and gene treatments, or high-cost biologics — the path to treatment is rarely straightforward. Filling a prescription can ...

ATLANTA--(BUSINESS WIRE)--The Emergency Department (ED) is a crucial entry point for many seeking medical care. However, recent data reveals significant disparities in the patient experience between ...

Together, these upgrades streamline the healthcare experience, helping patients find trusted providers faster and more easily across the country. "At HealthLynked, our mission is to connect patients ...