From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

A powerful and easy to use system that isn’t as competitively priced as it once was. But whatever is asked for this software, it might well be worth it for the high level of customisation and ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that the cloud version of ServiceDesk Plus, its flagship IT service management ...

Spiceworks Help Desk offers ticketing via email, through the user portal, or in the Admin user interface (UI). Additional features in Spiceworks Help Desk include ticket collaboration, ticket ...

(MENAFN- Watermelon Communications) Dubai, United Arab Emirates- December 16, 2022 — Zoho Corporation, a leading global technology company, today launched an updated version of Zoho Desk, the anchor ...

ManageEngine, the IT management division of Zoho Corporation, today announced that the cloud version of ServiceDesk Plus ManageEngine, the IT management division of Zoho Corporation, today announced ...

Zoho Desk's new version offers one-of-a-kind Blended Conversations feature, combining human-driven conversation and machine-intelligence conversational services. New user interface offers greater ...