People having only a passing familiarity with robotic process automation (RPA) may primarily associate the technology with one type of situation. The common RPA scenario involves a person performing a ...

PHILADELPHIA--(BUSINESS WIRE)--Precisive, LLC, an innovator in unattended process monitoring systems for gas analysis, today launched its new TFS™ (Tunable Filter Spectroscopy) platform with the ...

For contact centre agents, the past couple of years have certainly not been easy. That’s why leading companies are looking at how they can use automation to address the pressures agents have ...