Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.

Visit the Duke Energy customer service page for contact information including customer service phone numbers, mailing address & many self-service options.

Use our map to find a participating payment location near you for same-day payments made in person. Please note that you'll need your account number when you make an in-person payment.

Many factors play a role in determining the price you pay for energy. Learn more about how your rate is calculated.

Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.

Contact Us Call us at 866.249.1184 to enroll or learn more. Our staff is available Monday through Friday, 7 a.m. to 7 p.m. ET.

Customer service information for Duke Energy business customers including contact information, phone numbers and other helpful self-service options.

Contact Us Need information that you couldn't find on our website? Simply complete and submit the following online form and we'll email you an answer.

Pay your Duke Energy bill in person at one of our preferred payment locations. Enter your address to find a location near you.

Start here to discover all the programs, products & services tailored to meet the needs of Duke Energy business customers.