Mouse and keyboard problems in Windows - Microsoft Support
Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.
mouse not working on laptop after windows update
Dec 1, 2025 · If your mouse is not working on your laptop after a Windows update, there are a few troubleshooting steps you can try: Check Device Manager: Ensure that the mouse driver is installed …
What to Do if Your Mouse Isn't Working | Microsoft Surface
Mar 5, 2024 · You're in the middle of an important task on your laptop, and suddenly, your mouse stops working. While this is undoubtedly frustrating, you don't have to worry: discover simple steps to get …
My mouse is not working - Microsoft Q&A
Oct 17, 2024 · My mouse works but I can't scroll with it, so I have a new mouse and I would like to remove this one and install the new one.
Troubleshoot problems with your Surface mouse or keyboard
If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …
I tried all of the mouse trouble shooting suggestions and my mouse ...
4 days ago · I have tried all of the trouble shooting suggestions you have provided but my mouse still doesn't work. I have tried several different wireless mice (3) and get the same results. Batteries are …
my bluetooth mouse is not connecting to my laptop, what do i do?
Dec 1, 2025 · If your Bluetooth mouse is not connecting to your laptop, here are some steps you can try: Ensure Bluetooth is Enabled: Go to Settings > Devices and make sure Bluetooth is turned on. Check …
Mouse Not Functioning Windows 10 - Microsoft Q&A
Dec 10, 2021 · Hi there, my desktop computer has recently come across an issue where, after clicking on anything on the desktop (including task bar, start menu etc), the mouse starts functioning …
Mouse not recognized when plugged in! - Microsoft Q&A
Aug 18, 2025 · Hi! This usually means Windows failed to enumerate the mouse on your laptop’s USB controller. Since the mouse works on other PCs, focus on the laptop’s USB stack, power settings, …
Wireless Mouse not working in Windows 10 - Microsoft Q&A
Sep 11, 2020 · I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you. I will give you everything that works to troubleshoot a mouse.