If your issue is Bluetooth-related please provide your phone model and operating system. Please note that Technical Support Team cannot assist with adjustments to hearing aid internal …

Nov 21, 2025 · Troubleshoot problems with connectivity to Bluetooth or the app In the event you experience trouble with your connections, please check that your phone’s operating system is …

How to repair connection issues with the myPhonak app on Android™ smartphones Sometimes a connection to the hearing aids cannot be established after an app update, an OS update of the …

How to pair Phonak hearing aids to iPhone® for phone calls and media streaming Connecting Phonak hearing aids to Bluetooth® on iPhone To pair your Phonak hearing aids with your …

Dec 30, 2024 · Can I use the myRogerMic app on two different smartphones? Yes, it is possible to have the myRogerMic app on each phone.

Phonak hearing aids are not functioning. There is no sound from hearing aids (no amplification).

Commonly Asked Discover hands-free phone calls and stream audio directly to your hearing aids from your iPhone or Android phone. Also find out about the tips and tricks to help you get started.

Why do my Phonak hearing aids hang up calls, pause streaming, or activate Voice assistant unexpectedly? These behaviors may be caused by a high sensitivity level of Tap Control. You …

The Remote Session needs to be planned in advance with the hearing care professional. At the scheduled time to begin the Remote Support session, press "START A SESSION". After that, …

Nov 13, 2025 · What hearing aid should be selected from the list on the mobile phone? Phonak hearing aids use multiple applications of Bluetooth® for mobile devices (Bluetooth Classic …